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Is your site secure?
Yes it is. We use
a Secure Payment Gateway service. By conducting our transactions in this manner you are
assured to be protected from anyone else seeing your personal or credit
information.
Do you offer
discounts for multiple orders of Salvia?
We do offer discounts for multiple
orders of our Salvia and all other products we sell, please contact us by email and request to speak to a
wholesale consultant.
If I send a money order,
how will I know my order made it to you?
We suggest sending your
order using a method which provides you with a tracking number. We receive very
few reports of orders actually becoming lost, although we do get some orders
which take an unusually long time to arrive. If you send through UPS or Fed-Ex
Worldwide, you can track your package online. Upon receipt and processing of
your order, we send an order confirmation by email, which includes your order
tracking number.
What is your best
product?
We do not typically recommend any one product over another.
Some customers like the salvia divinorum extract while other may prefer the dried leaves it all comes down to personal taste.
With this said, we do not offer any products for sale until we have thoroughly examined to insure a high
quality product.
How will the charge show up on
my credit card statement?
It will show up in US dollars as "HerbalCo1", our shipping
company.
How is my order
shipped?
All items are shipped in plain brown boxes and envelopes.
We mail all orders via USPS shipping through which we guarantee delivery to all
states and most countries.
What countries do you ship
to?
We ship to almost every country.
What
if I am not happy with my Salvia?
We do what it takes to make you
happy and keep your business. Please let us know your thoughts after receiving your order.
How do I pay for my order?
We
accept credit card, cash, and money orders. If sending a money order please send via registered mail so that it
is insured and delivery can be confirmed. We can not be held responsible for
cash orders that are lost in the mail, so please, use check or money order.
For more details visit our Shipping & Payments
information page.
It doesn't accept my credit card. How do I
order with my credit card ?
From time to time some of our customers
experience difficulty in purchasing through the payment gateway. For full
instructions on how to order through this service, simply visit our Shipping &
Payments information page.
How long does it take to receive an order?
As
we ship all orders via USPS, it generally takes about five - seven business
days from the day we send your order. You may also upgrade your order to Next day delivery if you so choose.
Money orders take the same amount of time, starting from when we receive the
order.
What do your salvia products look like?
All the pictures
on the website are reflective of our current stock. What you see is what you
get.
Where do you ship to?
Our products are shipped just about everywhere. For overseas credit
card orders, we can only ship to the billing address of the card holder. For
more information on our guaranteed shipping visit our Shipping & Payments
information page.
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